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If you need help, please call Mercer Voluntary Benefits customer service at 866-486-1945, or you may submit your question online.
Specially-trained representatives are available at 866-486-1945, 8:00 AM to 6:00 PM Monday through Friday (Eastern Time).
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NOTE: These are voluntary benefit plans that NYU makes available to its employees through Mercer Voluntary Benefits. NYU does not contribute to, or endorse any policy or service offered under the program. If you choose to purchase any policies or services through PersonalPlans, your contract for coverages will be with each insurance company or plan provider, and your contact for policy servicing will be Mercer Voluntary Benefits.
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